What we collect
When you enquire through this website, we collect the information you choose to provide, including your name, work email, phone number, project brief and any file you attach.
We may also collect basic technical information such as your IP address, browser, device type, referring page, pages viewed and approximate location from analytics, advertising or hosting tools.
How we use your information
We use your information to respond to your enquiry, understand your project, arrange a discovery call, prepare proposals, deliver requested services and keep a record of our communications.
We may use website and advertising data to measure campaign performance, improve the website, understand which enquiries came from advertising and make future advertising more relevant.
File uploads and project briefs
If you attach a brief or document, we use it only to assess and respond to your project enquiry. Please avoid sending sensitive personal information unless it is necessary for the project discussion.
Uploaded files may be processed through our website hosting and email delivery providers so the enquiry can reach our team.
Sharing and service providers
We do not sell your personal information. We may share it with trusted service providers who help operate this website, process enquiries, send email, host data, provide analytics or measure advertising performance.
Those providers may include website hosting, email delivery, analytics and advertising platforms. They are used only for business purposes connected to this website and our services.
Google Ads and analytics
If you arrive from a Google ad, Google and related tools may use cookies, tags or similar technologies to help us understand whether the ad led to a call, form submission or other useful action.
Where configured, conversion measurement may use information you submit, such as email or phone number, in a privacy-protective hashed form. You can control cookies and ad personalisation through your browser and Google account settings.
Embedded video
This website may display videos hosted by YouTube or other third-party platforms. When you choose to play an embedded video, that provider may collect information about your device, browser and interaction with the video.
Embedded video providers may use cookies or similar technologies according to their own privacy policies and settings.
Storage and security
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
No internet transmission or storage system is completely secure. If you believe information you sent us has been compromised, contact us promptly.
Access, correction and removal
You may ask us to access, correct or delete personal information we hold about you, subject to legal and business record-keeping requirements.
You can also ask us to stop contacting you about an enquiry. We will action reasonable requests as soon as practicable.
Contact
Digital Content Studios is based in Canberra, Australia. For privacy questions or requests, contact us through the enquiry form on this website or call +61 413 474 962.
We may update this policy from time to time. The latest version will be published on this page.